Products | Magic Touch Software

Products

A complete set of tools for your laboratory, that integrate seamlessly with DLCPM Enterprise and DLCPM Online.

DL CRM Software

DLCPM Enterprise

Full CRM tool set including Sales, Marketing, and Accounting features, unparalleled Case Management design, Custom Reports, Paperless Solutions, and Automated services among many other features.

A complete solution providing access to customer account information, call tracking, case scheduling and tasks, sales and accounting data completely independent of your operating system or browser

Technician Workflow

Technician Bench

This powerful feature allows technicians the ultimate flexibility in bringing production information right into the palm of their hands when needed. Besides viewing all tasks, schedules,

Technician Manager

A web-based product that is utilized by technicians for assigning production tasks, scanning work, QC tasks, time clock operations, and much more. Designed as a touch screen application, the Technician Manager will help you bridge the gap between tracking the work your technicians perform and keeping the rest of the lab informed.

Customer Interactions

Customer Portal

Give your doctors the ability to communicate directly with your lab 24/7. Online case submit, case tracking, and case payments are only a few mouse-clicks away.

A powerful application designed and developed just for lab drivers to improve accuracy, efficiency, and service when handling cases with your customers.

Laboratory Integration

Establish a direct connection between the Customer and the Laboratory utilizing our secure Data Center for both validation and authentication. Both outsourcing laboratories and practices with a high volume of cases can benefit from this system as all communications with the producing laboratories are streamlined.