DLCPM Online

Product Overview

DLCPM Online was designed to empower smaller laboratories with the tools and technology that will encourage accountability, organization, and growth. In one easy to use a secure system, enjoy the features of a complete solution providing access to customer account information, call tracking, case scheduling and tasks, sales and accounting data completely independent of your operating system or browser. This new web-based system is built on proven DLCPM technology and methodologies currently utilized by laboratories worldwide and can elevate your customer service and production efficiency to new levels. DLCPM Online comes ready to market to new accounts, analyze case production, sales, and financial data, monitor technicians, invoicing, statements, and much more. These features will help your laboratory optimize production processes while providing your doctors complete customer satisfaction. 


Manage Customer Accounts

Case Production

Sales & Financial Management

Paperless Invoicing

Carrier Shipping Integration

User Management

Technician Tasks

Time clock

Internal Communicator

Secure Data Center

Call Analysis

Credit Card Support


Customer Experience (CRM)



DLCPM Online

Monthly Subscription

  • Case Entry

  • Production Tasks

  • Case Scheduling

  • Case Task Checkpoints

  • Case Task QC

  • Case Attachments

  • Case Alerts

  • Customer Alerts

  • Case Quality Control (QC)

  • Customer Preferences

  • Case Finder

  • Shipping and Invoicing

  • Case Scheduling

  • Shipping Manager w/ Smart Bundle

  • Shipping Carrier Integration

  • Local Pickup and Delivery Manager

  • Live Statistics Dashboard

  • Technician Manager

  • Special Prices

  • Catalog Pricing

  • Production Methods

  • Try-In Support


Interested in DLCPM Online? Send us a quick message, or fill out our full contact form here

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