DLCPM Enterprise 2018

Product Overview

The DLCPM Enterprise software suite comes ready “out of the box” to manage customer accounts, case production, sales and financial data, technician tasks, invoicing, and much much more. Finally it is possible to track calls, correspondence, tasks, mailing campaigns and much more all in one complete and secure system. Case tracking and inquiry has never been faster or more intuitive. Quick access to case histories, case notes, and financial information on all of your accounts will elevate your customer service to a new higher level. Full shipment manager with automated case bundling for major carrier shipments and local delivery and pickups. These features and enhancements will help your laboratory optimize production processes while providing complete customer satisfaction to your customers.


Features


Manage Customer Accounts


Case Production


Sales & Financial Management


Technician Tasks


Paperless Invoicing


Complaint Management


Carrier Integration


Marketing


Secure Data Center


Time clock


Internal Communicator


Constant Contact Integration


Credit Card Support


Workorder Scanning


Scheduling Dashboard


Advanced Query Search


Customer Exports


DDX Integration


Product Inventory & Tracking


Batch Processing


Comprehensive User Management


Outstanding Customer Support


Technician Scheduling


Tool Loaning


Customer Alerts


Production Methods


Invoice Scanning


Automated Report Jobs


DAMAS Maintenance


Collections Tracking


and much, much more!

 

Pricing


DLCPM Enterprise

Inquire for Pricing

  • Case Entry
  • Production Tasks
  • Case Scheduling
  • Case Task Checkpoints
  • Case Task QC
  • Case Attachments
  • Case Alerts
  • Customer Alerts
  • Case Quality Control (QC)
  • Customer Preferences
  • Case Finder
  • Shipping and Invoicing
  • Case Scheduling
  • Shipping Manager w/ Smart Bundle
  • Shipping Carrier Integration
  • Local Pick and Delivery Manager
  • Live Statistics Dashboard
  • Technician Manager
  • Special Prices
  • Catalog Pricing
  • Production Methods
  • Try-In Support

 

Interested in learning more about DLCPM Enterprise? Send us a quick message, or fill out our full contact form here

Looking for something simpler?

Check out DLCPM Online
Starting at $119/month.

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