SAFE, SIMPLE B2B PAYMENTS

Take control of cash flow without the extra work

Stop chasing payments and manually tracking invoices. Magic Touch brings everything together so you always know what’s been paid, what’s outstanding, and what’s coming in next.

With automated payments, secure processing, and built-in reporting, your team spends less time managing transactions and more time keeping the lab moving.

Automatically charge accounts on your schedule with flexible Autopay
Accept credit card, ACH, and eCheck payments to get paid faster
Keep payment information secure with fully tokenized processing
Eliminate manual tracking with reporting that shows exactly where you stand

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payment processed notification on mobile phone

Why labs choose Magic Touch

Stop chasing payments

Always know what’s been paid, what’s outstanding, and what’s coming in next without manual tracking or spreadsheets.

Automate collections with Autopay

Set flexible payment schedules and let Magic Touch handle charges and receipt delivery automatically.

Get paid faster with flexible options

Accept credit cards and eCheck payments in a way that fits seamlessly into your lab’s workflow.

Keep every transaction secure

Protect sensitive data with fully tokenized payment processing so your team never handles or stores card details.

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Reduce manual work across your team

Eliminate disconnected systems and streamline invoicing, payments, and reporting in one place.

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Offset processing costs with surcharging

Apply compliant surcharging rules to help manage fees without adding complexity.

Simplify every case

Technician Bench

Paperless tool that gives technicians access to tasks, schedules, and case details, streamlining workflows with real-time updates.

Technician Manager

Web-based app that lets technicians assign tasks, scan work, perform QC, track time - updating schedules, audits, and reports.

Customer Portal

Allows customers to submit cases, make payments, reprint invoices, and send messages 24/7.

Case Management

Track cases from entry to delivery with full visibility and audit trails.

Route Manager

App for lab drivers to track pickups, alert missed cases and collect delivery signatures.

Shipping Integrations

Support pickups and outbound shipping.

Operations Hub

Centralized platform for production, task assignments, invoicing, reporting, and automated client communications.

Digital Gateway

Connects Magic Touch to leading scanning solutions through a unified gateway system. Beyond IOS integrations, the Digital Gateway consolidates provider applications, eliminating the need to switch between apps and keeping cases and related documents centralized in one place."

Business Intelligence Dashboards

Real-time reports on case trends, turnaround times, production, and financial health.

CRM & Support Tools

Log communications, track calls, manage tickets, and maintain detailed client histories.

Paperless Invoicing & Payment Tracking

Automate billing, track payments, and manage accounts receivable with easy-to-use financial reporting.

Billing & Settlements

Simplify financial management with digital invoicing and monthly statements. Go paperless to reduce costs, improve accuracy, and provide clients with convenient, secure access to their billing information.

Built to help labs get paid

Your lab deserves more than chasing balances and hand keying cards. Magic Touch Payments brings clarity, speed, and control to every step of invoicing and collections for your lab. Focus on precision work and let your payments drive revenue.

testimonials

See why dental labs trust Magic Touch

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Position, Company name

“Magic Touch brought everything together for us. It not only made our lab more efficient, but it also transformed how we communicate with clients—giving them 24/7 access through the portal and making their lives so much easier.”

Debbie Bakanowski

Operations Manager, DeLux Dental Laboratory

"Magic Touch Software is like having a crystal ball—you can see the future because you have all the data. You know exactly how much time you need per case. Thanks to Magic Touch Software, we can track everything that is happening on a customer and on a case. It really avoids a lot of mistakes, a lot of human errors. Everything is consolidated in one software, everybody across the organization has the same information. Magic Touch Software is the best and biggest tool my employees are using. They can predict what’s going to happen. I have to say again that switching to your software last year was the best decision we could make for the laboratory. Great support, great new features."

Frédéric Rapp

Crown Ceram Dental Labs

“What drove the decision to go with Magic Touch was the on-site visit. A team member was able to come out, meet with the owner and the management team. He analyzed our workflow, provided real-time demonstrations on how he felt the system could help us, and offered a lot of possible solutions for some of the challenges that we were facing.”

Kerri Walker

Systems Manager, Midwest Dental Arts

"We were looking for a CRM solution that would help us enhance and preserve our reputation. After months of research, we found that none of the off-the-shelf software programs available could address the unique needs to provide a full range of services. We turned to Magic Touch Software to help us build a customized package. They took the time to personally visit our lab to interview and sit with our technicians and staff. This allowed them to understand our processes. Magic Touch was able to incorporate this input into a program that has enabled us to efficiently improve scheduling and tie together our production, shipping and front office operations. We were very impressed with the knowledge and professionalism they put forth in creating a product that works well for us."

Kim Van Hook

Van Hook Dental Studio

"Magic Touch Software allows any lab to be successful. A lot of other products are unstable. Magic Touch is stable. We are totally reliant on the software and production would come to a screeching halt without it, and we never have issues with Magic Touch. And the customer service and support is outstanding. They are always available. Any time there is an issue, they react quickly and get things done. You need look no further for a complete laboratory solution. The complete integration from case pickup to delivery is seamless and easy to use. Magic Touch has played a significant role in our laboratory’s growth. The software is continually being upgraded with new features that are well thought out and provide us with tools that make us more efficient and productive.”

Neil Appelbaum

Protec Dental Labs

"Magic Touch Software helps us connect both the front- and back-office requirements. Once I learned that Magic Touch integrated shipping, CRM, credit card processing, and accounting, it was an easy decision."

Rekha Karamchandan

MicroDental Laboratories

Ready to modernize your lab?

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FAQs

Have questions? We’ve got answers.

From platform capabilities to onboarding, explore answers to the most common questions labs ask when getting started with Magic Touch.

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Can we attach case numbers to receipts?

Absolutely. You can link case numbers directly to payments in MagicTouch Payments, so reconciliation and record-keeping stay clean and easy.

Can we keep running payments during the switch?

Absolutely! In fact, you get a dedicated onboarding specialist who sets up your payments, provides refresher training, and activates your account when you’re closed so everything is ready when you open next.

Can we schedule automatic statement payments?

Yes. MagicTouch Payments allows recurring payments on partner statements, so balances are paid on time without manual follow-up.

Do you support surcharging?

Yes—where permitted and with compliance safeguards. MagicTouch Payments lets you pass processing costs transparently while staying within card network rules.

How does Level 2/3 data reduce our effective fees?

By automatically passing enhanced B2B data with each transaction, MagicTouch Payments qualifies for lower interchange rates—saving you money without extra effort.

How do refunds and partial captures work?

Both are supported. You can issue full or partial refunds, as well as capture only part of an authorized amount, directly from MagicTouch.

How is card-on-file consent captured and stored?

Consent is collected digitally and stored securely with the tokenized card inside MagicTouch Payments, giving you a verifiable record while keeping card data out of your environment.

What payment methods are supported?

All major credit and debit cards are accepted for card-not-present, and in-person when requested, as well as ACH.

Why don’t we key in new cards anymore?

For security. With MagicTouch Payments, clients enter card details through a secure link, and the information is tokenized—so no sensitive data is stored or written down in your lab.