Products

Dental Lab integrated software platform ICON

Dental Lab CPM Enterprise

Consisting of one integrated software platform, our flagship product, Dental Lab Case and Production Management™ (DLCPM), has been carefully engineered to arm your laboratory for sustained growth through streamlined production and customer satisfaction. Boasting a full CRM tool set including Sales, Marketing, and Accounting features, unparalleled Case Management design, Custom Reports, Paperless Solutions, and Automated services among many other features, Dental Lab CPM Enterprise™ is built on proven technology and currently utilized by laboratories large and small worldwide.


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first full feature dental lab management software icon

Dental Lab CPM Net

Dental Lab CPM Net™ is the first lab management software that is cloud based and fully integrated with our Enterprise edition. With DLCPM Net, you don’t have to choose. With one installation, enjoy the power of a windows client and the portability of a cloud solution both utilizing the same database. Provide your customer service staff with the powerful tools of DLCPM Enterprise and arm your road warriors with the convenience of DLCPM Net.


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Technical bench a feature of Dental Laboratory Customer and Production (DLCPM) software

Technician Bench

Envision a paperless laboratory, with this new feature to the Dental Laboratory Customer and Production (DLCPM) software - the Technician Bench application does just that. This powerful feature allows lab technicians the ultimate flexibility in bringing production information right into the palm of their hands when needed.

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Route Manager is feature for pickups and deliveries with local drivers and routes

Route Manager

Designed primarily for labs that do the majority of their pickups and deliveries with local drivers and routes, the Route Manager web application allows drivers to receive the pickup/delivery list, process shipments, accept a digital signature, and upload all the data to a central DLCPM™ database. With the proper internet connection, this integrated system allows DLCPM™ users in the lab to retrieve local pickup and delivery data in real time.

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magic touch customer portal can submit cases, make payments, & reprint invoices

Customer Portal

By providing a means to submit cases, make payments, reprint invoices and statements, or simply send your lab a message 24 hours a day, the Customer Portal can enhance the level of support you provide your customers. Every action the customer performs in the portal is tracked and stored in the same database and with alerts your team can be notified instantly.

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Technician Manager is a web based product that is utilized by technicians for assigning production tasks

Technician Manager

An addition to Dental Lab CPM, the Technician Manager is a web based product that is utilized by technicians for assigning production tasks, scanning work, QC tasks, time clock operations, and much more. Designed as a touch screen application, the Technician Manager will help you bridge the gap between tracking the work your technicians perform and keeping the rest of the lab informed. With complete integration, all work completed in the Technician Manager appears instantly in the case schedule, case audit, case tasks, reports, and much more.

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Vendor Portal delivers seamless communication between your lab and the production lab

Vendor Portal

For those labs that may outsource production, the Vendor Portal delivers seamless communication between your lab and the production lab regardless of their infrastructure. No matter where the production lab is located, with just an internet connection they can login to the vendor portal to receive case updates, images, preferences, messages, or alerts. Conversely, the production lab can alert you to potential issues proactively paving the way for a quicker resolution.

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Magic Touch LabConneX Portal established connection between client and laboratory

LabConneX

The LabConneX software system establishes a secure direct connection between the Laboratory using Dental Lab CPM™ and the LabConneX client installed at the Customer site affording a real time two way communication system capable of handling high volumes of cases. Executed directly from the desktop, this client includes the option to attach digital files, smart upload features, and secure messaging fully integrated with DLCPM™.

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