The Academy of CAD/CAM Dentistry is a network of dental professionals dedicated to promoting the highest standard of clinical patient care. We further the pursuit of Excellence in the Art and Science of CAD/CAM Dentistry, regardless of platform, through the highest levels of responsible and ethical conduct.
Continuing its reputation as the largest dental laboratory meeting on the west coast, MTSI representatives joined 540 exhibitors from 125 different companies at the Hyatt Regency in Orange County, CA for what turned out to be a record attendance of over 1800 lab owners, managers, and technicians. LMT Lab Day West participants flooded the exhibit hall learning about the latest technologies, products, tools, and business opportunities.
As the only Customer and Lab Management Software Company in attendance, eager participants were excited to ask questions and learn how a powerful yet easy to use software infrastructure could do so much for dental laboratories big and small.
In what continues to be the largest annual gathering of the dental laboratory community, more than 3,000 LMT readers and 185 exhibitors arrived at the Sheraton Hotel & Towers on February 22nd for the 25th annual LMT Lab Day Chicago.
Almost 500 participants turned out to listen to President and CEO of Magic Touch Software, Gary Bagheri delves into the concept of Superior Customer Service and how in a production dominated industry this aspect of dental prosthesis often goes overlooked. He continues by depicting the direct correlation between achieving Complete Customer Satisfaction and the continual business growth in dental laboratories today.
Magic Touch Software, the leader in Dental Laboratory Software, announces the latest release of DLCPM™ Version 4.0. This release includes many new features that have come about as a result of much feedback from current customers worldwide, further analysis of today’s laboratory production processes, and the effect current technology has on customer management. As our experts continue to develop new and exciting features, the Dental Lab CRM Software Suite continues to pave the way for dental laboratories to achieve their full potential.
The Tennyson Study Club is a diverse group of talented professionals focusing on educational growth from Crown and Bridge to Implants and everything in between and is actively advancing Dental Technology through education, communication, and the sharing of knowledge. This group has invited the President and CEO of Magic Touch Software, Gary Bagheri, to discuss the importance of customer service and how utilizing the proper tools that help facilitate customer satisfaction will ultimately grow your business. Look for Gary to hold future discussions on varying topics throughout the dental lab industry.
Throughout the years of building the various Dental Lab CRM Applications, many labs have expressed the desire to have one software application that can run everything from production to customer service, but still have the same customer based principles of our CRM application. From this need we at MTSI set out to build the Dental Lab Customer and Production Management system (DLCPM™), a complete Dental Lab software solution designed to manage and compliment your laboratory production processes, not dictate them while still providing the powerful customer service and marketing tools you have come to expect of Magic Touch Software.
Built on proven CRM technology currently in use in laboratories around the world, the Dental Lab Customer and Production Management software suite has every feature available in the CRM product, but additionally includes the necessary tools to manage all of your case production processes.
President and CEO of Magic Touch Software, Gary Bagheri, has been invited to deliver his message of the importance and value of the often overlooked customer service process in dental laboratories today. Continuing his tireless effort to educate the dental laboratory industry of the importance of a concept he calls complete customer satisfaction, Gary will deliver his analysis and discuss how the right software tools will help achieve this goal and ultimately grow your business.
Magic Touch Software representatives will be joining hundreds of visitors at the CAL-LAB and upcoming annual LMT Lab Day in Chicago, Illinois on February 25 -28, 2009.