Dental Lab CPM Enterprise
Consisting of one integrated software platform, our flagship product, Dental Lab Case and Production Management™ (DLCPM), has been carefully engineered to arm your laboratory for sustained growth through streamlined production and customer satisfaction. Boasting a full CRM tool set including Sales, Marketing, and Accounting features, unparalleled Case Management design, Custom Reports, Paperless Solutions, and Automated services among many other features, Dental Lab CPM Enterprise™ is built on proven technology and currently utilized by laboratories large and small worldwide.
Dental Lab CPM Net
Dental Lab CPM Net™ is the first lab management software that is cloud based and fully integrated with our Enterprise edition. With DLCPM Net, you don’t have to choose. With one installation, enjoy the power of a windows client and the portability of a cloud solution both utilizing the same database. Provide your customer service staff with the powerful tools of DLCPM Enterprise and arm your road warriors with the convenience of DLCPM Net.
By providing a means to submit cases, make payments, reprint invoices and statements, or simply send your lab a message 24 hours a day, the Customer Portal can enhance the level of support you provide your customers. Every action the customer performs in the portal is tracked and stored in the same database and with alerts your team can be notified instantly.Read More
The LabConneX software system establishes a secure direct connection between the Laboratory using Dental Lab CPM™ and the LabConneX client installed at the Customer site affording a real time two way communication system capable of handling high volumes of cases. Executed directly from the desktop, this client includes the option to attach digital files, smart upload features, and secure messaging fully integrated with DLCPM™.Read More
Magic Touch Software
Since inception, Magic Touch Software has strived to set the standard for Dental Lab Management software solutions worldwide. Our unique approach dictates that above all else a dental laboratory is a business and armed with the right tool set can realize limitless potential. Each and every feature found in our dental lab management software solutions evolved from a need; a requirement that was born right in a dental laboratory such as yours. Our customers range in size from 20 cases a day to over 2,000 cases a day and all are using the identical technology showcasing the immense growth and scalability.
Magic Touch Software was the first to fully integrate a complete CRM toolbox, which has slowly become a standard requirement for all lab management software. Tracking your customer issues from remakes to missing shades or missed pickups has never been easier. Tasks, Scheduling, Technician Management, Case Location Scan, Audit Log, and many other production tracking features are found standard in our software solutions. Save money with Smart Bundle found only in our Shipping Manager. Find out what Smart Rx can do for you, exclusively available in our Customer Portal. Additionally our solutions provide powerful marketing capabilities, including campaign tracking, broadcast email, HTML templates with full mail merge, and over 200 analytical reports. Fueled by an unmatched customer service philosophy, partnering with Magic Touch Software is an investment in sustained growth. Take a look at our testimonials page and see what our customers are saying.